Reference

How 1111a Handles Your Personal Information

When you open an account with us and fund it through bKash, Nagad, or Rocket, you share personal data with us — and this policy tells you exactly what we collect, why we need it, and how we keep it.

Data collected at account registrationbKash, Nagad, Rocket transaction contextYour right to access or delete your dataContact path for privacy requests

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Data We Collect and Why We Hold It

1111a Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, mobile number, and email address. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet number associated with that movement so we can verify it

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against your account. We do not store your full mobile banking PIN or password. Device data — your browser type, IP address, and session timestamps — is logged automatically to detect unusual login activity and protect your account from unauthorised access. We may also collect location
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signals at the session level, but we do not share your precise location data with third parties for marketing. All data is held on servers protected with SSL encryption. Retention periods vary by data type: registration data is kept for as long as your account is
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active, while transaction records may be held longer where required by the applicable jurisdiction. Your use of 1111a and any rights you can exercise under this policy depend on your local law and the eligible regions where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We have structured our data practices around the specific way accounts are used here — mobile-first access, wallet-based deposits, and sessions that often start and end on a phone. The four points below cover the areas we are asked about most often.

Cookies and Session Tracking

We use cookies to keep your session active and remember your account preferences. You can manage cookie settings in your browser, though disabling them may affect how your account loads on mobile.

Payment Data Handling

Transaction details from bKash, Nagad, and Rocket are used only to verify deposits and process withdrawals. We do not pass your wallet number to advertisers or unrelated third parties.

Account Security Measures

Login sessions are protected with OTP verification sent to your registered mobile number. Repeated failed login attempts trigger a temporary account hold while we confirm your identity.

Data Retention and Deletion

You can request deletion of your personal data by contacting support. Where local law or transaction audit requirements apply, certain records may be retained for the period the jurisdiction requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to know what data we hold, ask for a correction, or request deletion, our account support team handles privacy queries directly. You do not need to go through a third party. State your registered mobile number and the nature of your request — our team will confirm receipt and respond within the timeframe required by the applicable rules for your region.

Common Questions About Your Privacy on 1111a

These are the questions we receive most often from account holders in Bangladesh. If your question is not covered here, reach out via live chat or email and our team will respond to your specific situation.

We collect your name, mobile number, and email at registration. When you deposit via bKash, Nagad, or Rocket, we also record the wallet number and transaction reference to verify the payment against your account.

Yes. Contact support by email or live chat, confirm your registered mobile number, and we will prepare a summary of the personal data held on your account. Response times depend on your eligible region.

We do not sell your data. We may share limited information with payment processors like bKash, Nagad, and Rocket to complete transactions, and with security services that help protect your account from fraud.

Submit a deletion request through live chat or email, providing your registered mobile number. We will verify your identity, then process the request. Some transaction records may be retained where local law requires it.

We store only the wallet number and transaction reference — never your PIN. All stored data is encrypted with SSL. Your wallet credentials stay within the payment app itself; we never ask for your full password.

This policy describes our practices for all account holders. Your ability to exercise specific data rights depends on your local law and the eligible regions where access to 1111a is permitted.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal App1111a App Info1111A Glossary

How 1111a Handles Your Personal Information

Data Handling, Cookies and Account Security

Cookies and Session Tracking

Payment Data Handling

Account Security Measures

Data Retention and Deletion

Reach Us About Your Privacy

Common Questions About Your Privacy on 1111a

01 What personal data does 1111a collect when I register?

02 Can I request a copy of the data 1111a holds about me?

03 Does 1111a share my data with third parties?

04 How do I ask 1111a to delete my account data?

05 How does 1111a protect my bKash or Nagad wallet details?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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